Prestige Assistance

Car was large and clean. Our driver, Viktor, knew the city well, was on time and very helpful with all our luggage. Recommended

Excellent service, clean car and great driver

Communication with Prestige was very simple as was the presumed agreement and method of deposit payment. Final instructions were clear and followed exactly by driver. This made the final leg of the journey to the hotel stress free. I would use Prestige again.

Arrived on time; good transfer. Did advertise a Mercedes Vito but arrived in a car though.

Was waiting for us in arrivals and helped with our bags and had a very clean and comfortable van. Had same driver on the way back to the airport and was again on time and very helpful.

I have found Yana at Prestige excellent to deal with. Changed or delayed flight plans have been accommodated consistently

Adapted car for a late snowboard bag, Igor was a very steady and safe driver who arrived early for both transfers

Great Service from Prestige Assistance. Both journeys were smooth and pleasant with great drivers. Would use again and recommend.

Very good reliable service and reasonable value

Excellent service, thanks

I had a transfer from Les Arcs to Geneva on a Saturday morning at 7 am. The transfer company's (The name Prestige Assistance which must be an oxymoron as you will see shortly) car broke down within 30 minutes from Les Arc. They did not have any alternative car to replace it, nor did they have any roadside assistance (Not sure this is legal for a transfer company and checking to fully pursue my rights due to consequences mentioned below). The driver did not speak any English at all so we had to communicate thru a mobile translation app. His choice of remedy was to call his dad so the dad could wait on the broken car while he would get and drive me a new car. Then the driver changed his mind and told his dad not to come apparently (without telling me) because I was trying to stop cars on the road to get to the airport on time. This is quiet impossible especially over weekends as everyone's car is full. What is disturbing is that during the whole crisis, which lasted 3 hours, without resolution, and which ended up by me getting on a cab to Geneva airport by my own efforts, the company representatives (the driver and the admin person on the phone) did not even bother to apologize. The driver actually laughed at my panic when I realized I definitely missed my flights. I had to cancel my existing flights and get new flights. As a result of which I had to stay over a night in London and got delayed to my meeting in Miami by one day. I had to agree to fly economy instead of a business class ticket to get to my destination even with a one day delay (Geneva does not have great connections). Upon my insistence, and only then, the company agreed to reimburse me the price - which I would have gotten by a chargeback anyways. I am still considering to make them pay for all my costs (meal, hotel in London, one night hotel cost which I was charged in Miami). Verdict: Do not book this company unless you have days spare on roadside / speak fluent Russian but also with a readiness to pick up a fight / a local lawyer who can sue / looking for a significant disturbance to your flights / travel.

Polite, punctual and efficient

The booking process was very easy, they were super communicative with our various questions.Our driver was super polite, on time, drove well, clean car for our party of 6, I actually cant think of enough nice things to say. We will definitely be booking again.

Excellent

Everything worked as planned. This is an excellent service.