Diamonds Rose NCC

Dennis was brilliant. Kept in touch while we waited for our bags

Very professional and did a great job

For our return trip our driver text me at time he was due to arrive, after we checked out of our accommodation and said he would be an hour late to take us to airport. He never apologised and then had no clue that I had already paid him on the first part of trip when he collected us from airport. Tried to get me to pay again.

Driver was a bit late but otherwise no problem

Very poor service. Vehicle to pick us up at the airport was too small for number of people. Couldn’t fit in luggage . On the return journey I emailed to confirm numbers and had no communication to confirm. Pick up time was changed several times and eventually when it did come we had to share with another family which meant one of our passengers had no seat

DO NOT USE THIS TAXI SERVICE!!!!! We were meant to be picked up at 7am for a taxi back to Treviso airport. At 6.55am I received a text saying ‘hi, sorry your taxi is late and wont be there till 7.25am due to street work’. I immediately was suspicious as 7am in cavellino/lido area the roads are extremely quiet so there wouldn’t have been much ‘street work’ delays. 7.25am came and still no taxi, I rang the drivers number 3 times and there was no answer, I text 3 times and no reply, I rung him on WhatsApp and no answer. Another 10mins went by and still no taxi, I asked hotel reception to order another taxi and luckily they got another 6 seater to come in 20 mins. We only arrived at the airport an hour before our flight was due to take off, got put at the straight at the front of the queue to check our bags in and made it to the gate 10mins before boarding. It was very stressful and thankfully with Treviso airport only being small I think that’s why we made our flight just in time. This company are evil, to text us saying they will be late knowing that they were never even coming and potentially making us miss our flight is a disgrace! Avoid this company at all costs!!!!

Phonecalls before we were due to meet, clear instructions, could converse in English (although we were keen to practise our Italian too) and drivers were friendly and informative. We changed our return times the day before we returned back to the airport and they were very accommodating. I would definitely use them again.

Drivers were very friendly and very helpful. They arrived bang on time

Transfer from Treviso Airport to Union Lido Camping excellent value and very reliable. Would highly recommend.

I made mistake with original booking and rearranged pickup confirmed a couple of times told not to worry but did not show up. Had to go through PayPal for a refund as they ignored everything.

Very punctual and polite

Driver dennis arrived prior to pickup time and rang me. We meet at agreed location by the taxi company. All good and would use the taxi firm again.

The return taxi did not turn up, even though we pre-paid. Our hotel tried to contact them for us for an hour and no-one answered. This taxi company is a scam.

Card machine was broken but fortunately payment was able to do via PayPal

We had asked for a transfer from Mestre to our ship in Trieste and back. We were dropped off at a pick up point for coaches instead of taking us to the jetty where the ship was berthed. The same for our return, they did not pick up where the ship had berthed.