OfficialTransfer (Operated by Ombri S.R.L.)

72 reviews

About OfficialTransfer (Operated by Ombri S.R.L.)

Official transfer (Operated by Ombri S.R.L.) is a company located in Venice and who operate from and to Venice and Treviso airports to all destinations, especially the dolomites, camping sites, beaches and the city center.

We have all last models cars and all professional drivers.

Contact information

+393428344240

+39 342 834 4240

Vehicles in the fleet

Mercedes vito extralong

Mercedes v extralong

Number of vehicles: 3

3.89

from 72 reviews

Overall

3.9

Driver

4.0

Vehicle

4.1

On-time

3.9

Value

3.8

52 out of 72 FindTransfers users would recommend OfficialTransfer (Operated by Ombri S.R.L.)

Anonymous User

27 Jul 2023

Journey from Venice Marco Polo Airport to Marina di Venezia Camping Village

I booked a return transfer and chose to pay the driver. When I got collected on my first trip he asked if I would like to pay for both trips now and I said ok. The driver was unable to collect me for the return trip due to an accident on the motorway. I understand this however the communication with me was terrible. Nobody would answer a phone and I only got a text message very very late saying that he would be over an hour late. I had to try rearrange a taxi on my own and nearly missed my flight. They should have answered my calls - I was calling them multiple times to confirm they would collect me on time but no answer from anyone. They said they would refund me but the money never arrived - 3 times I gave my back details but still nothing

Michael L

26 Jul 2023

Journey from Ravenna to Piazzale Roma

Good communication from company and drivers arrived on time, but the long ride from Ravenna to Pizalle Roma was a cramped with 12 of us squeezed into a van and passenger car. Also, water taxis weren’t reserved ahead of time to take us to our 2 hotels so it was somewhat hectic at the end. Bottom line, we got where we needed to, but it could have been a little better organized and comfortable for our large group.

Monica C

26 Jul 2023

Journey from Venice Marco Polo Airport to Lido di Jesolo

Driver on return journey exceptionally helpful and friendly.

Anonymous User

26 Jul 2023

Journey from Porto Corsini to Venice Marco Polo Airport

The car was neat and fresh and had space for us all, 8 people + 8 suitcases as booked. Unfortunately, the shuttle was almost one hour late, but luckily we had good time margins, so we made our flight anyhow. The driver was nice and polite but he had two mobile phones and was almost constantly speaking or checking messages while driving with one hand only, until I said we have two children in the car. He put away the phones then but told me it was allowed in Italy. I checked it though and as far as I understand only handsfree is actually allowed. We paid 50% of the fare price in advance upon booking and the remaining amount to the driver, according to conditions set by the commpany.

Reply from the transfer company:

We were not on delay, we are from Venice if you choose a pickuptime and you booked this pickuptime we arrive at that time. If the ship drop off you before your pickuptime and you wait we can t know this. We are not on delay, you exit one hour before from the ship Thanks Gabriele

Anonymous User

22 Jul 2023

Journey from Traghetto Porto Corsini - Marina di Ravenna to Venice Marco Polo Airport

On time and no problems

Tara D

20 Jul 2023

Journey from Venice Treviso Airport to Camping Marina di Venezia

Brilliant service. I like the way the driver messaged us on the day he picked us up to go home. It gave me peace of mind that everything was going to plan and I had a number to contact if I needed it.

Anonymous User

20 Jul 2023

Journey from Venice Treviso Airport to Pra' delle Torri Golf Caorle

Driver waited outside did not come in no help with the bags. Was talking to some other driver we had to interrupt. Was not the vehicle booked. Had no change as a result we cancelled our return with them

Reply from the transfer company:

With this browser you can t choose vehicles , you choose only destination and you book a transfer not the vehicles. If you are less four people we send a maserati suv o station wagon car not a minivan, your lugguages stayed all on the baggage of car , your transfer was in perfect comfort. In Treviso airport you see the only park of airport is close for work and we can t leave the car in the middle of street. The meeting point was outside exit on the left ten meters far from arrivals. And you don t pay the price of transfer you attacked my driver and you pay ten euros less . You are not good client and people. I cancel the come back transfer with you.

Anonymous User

19 Jul 2023

Journey from Venice Marco Polo Airport to Marina di Venezia Camping Village

I changed my dates to a different new dates a few hours after I booked, I confirmed a few times with the new dates with my point of contact. When i arrived to the airport there was no transfer. Myself, wife and kids had to get a local taxi to our destination

Anonymous User

19 Jul 2023

Journey from Porto Corsini to Venice Treviso Airport

The taxi service was 45 mins late as our Flight was mid -afternoon there was no impact, also the driver was informed by his boss to ask for more cash than what was agreed to this was very unprofessional, we did not pay the extra

Reply from the transfer company:

If you make dirty with potatoes and bread in the car is normal we ask more cash for clean. Next time see the sticker where is write don t eat in the car. Thanks

Anonymous User

17 Jul 2023

Journey from Venice Treviso Airport to Union Lido | Camping 5 Stelle

The taxi arrived on time but we had to share a taxi with another family on our return journey.We were not informed of this beforehand.l contacted the company the day before each transfer and they confirmed both bookings. Very good to deal with and were very prompt with their replies.

Emma T

17 Jul 2023

Journey from Venice Marco Polo Airport to Centro Vacanze Pra' delle Torri

Good company. We had a double buggy and the first car was too small. I messaged the company and they provided a fabulous people carrier for the return. Nice drivers.

Anonymous User

16 Jul 2023

Journey from Venice Marco Polo Airport to Union Lido | Camping 5 Stelle

On time, called as we landed with his location. Easy peasy.

Anonymous User

15 Jul 2023

Journey from Venice Marco Polo Airport to Union Lido | Camping 5 Stelle

It didnt show up and we had to arrange our own

John O

12 Jul 2023

Journey from Rifugio Treviso to Venice Marco Polo Airport

SCAM - They tried to insist that the quote did not include 22% VAT and used high pressure tactics to make me pay. I clarified with FindTransfers that the prices we receive via their system are the total amount payable inclusive of all taxes and fees. Use this company if you wish, but be aware that they might try to cheat you.

Anonymous User

11 Jul 2023

Journey from Venice Marco Polo Airport to Union Lido | Camping 5 Stelle

Our 1st transfer vehicle on arrival was to a high standard and what we expected. However we were very disappointed with the vehicle on our return. It was not the vehicle we booked and not big enough for our family of 5. The driver had arranged for 1 large 7 seater van and 1 small 5 seater car between my brother’s family and I and 2 of our children and bags had to travel separately. This is not what we paid for and not up to standard.

Reply from the transfer company:

You book a transfer not a vehicle, if you want a specify car you have to communicate us 24h before.

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