Sweet Transfers

Reply from the transfer company:

Thank you very much for the nice review. Will be a pleasure to drive you again with my "DeeDee" as it is now back. Kind regards, Thierry, your driver.

Reply from the transfer company:

Terms and conditions, 5.1 : "This contract would be suspended or canceled as of right and without compensation of any kind in all recognized force majeure (event outside LyonByCar) as the disruption of roads, weather, event, accident, failure or malfunction of telecommunication networks, labor shortages or equipment ."

Reply from the transfer company:

Hello, a little correction about fees: it was 2.8% fees because your credit card was NOT EUROPEAN. I explained I have important fees on NON EUROPEAN credit card. But anyway, thanks for your nice comment. See you for next transfer :)

Reply from the transfer company:

Hello Wes, Yes, I explained that my previous customers had a child who was sick during the trip and we had to stop on the way. Also, I sent you many text at each stop I had to do, but you did not use the cellphone number you provided. On the booking, you had a UK cellphone number but you used a Spanish one. How can I contact you in this case? I showed you all text I sent you when I met you. You answered me that this UK number doesn't run in Switzerland. You should have sent me a text me with the good cellphone number. It would have been better for me. Regards.

Reply from the transfer company:

Hello Ellinor, I started road enough in advance to be on time. But during the climbing, 3 coaches in front of me. On mountain roads, we have can have many things and you saw it yourself. During the trip to the airport, I even used some "small roads" to avoid the maximum traffic jam. Also, do you remember this red light which was sooooo long? We have never seen that before. Anyway, you did not miss your flight and it is the most important. Regards.

Reply from the transfer company:

Hello David, thanbk you very much for your comments, I really appreciate :) Hope to be your driver next time with pleasure.

Reply from the transfer company:

First, we adapt vehicles to the number of passengers. You were 2 passengers and another customer called at the last minut for 5 passengers. We did not have any other choice to exchange vehicles. Secondly, when you arrived at the airport, you asked my driver where was the Volvo and he answered that it has been affected to another transfer due to the number of passengers. Then you said it was not a problem for you and you understood perfectly. Thirdly, for the price you paid, the service was good and, more, the weather conditions forced my driver to install the snow chains and you arrived safe at your destination.